Frequently Asked Questions

Shipping

How long does shipping take?
Orders typically arrive within 7–12 business days. We work hard to get your order to you as quickly as possible!

Do you offer free shipping?
Yes! We offer free shipping on all orders. No minimums, no surprises.

Do you ship internationally?
Currently we ship within the US. Stay tuned as we expand!

Order Tracking

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package at any time.

I didn't receive a tracking email. What should I do?
Please check your spam or junk folder first. If you still can't find it, reach out to us at our Contact page and we'll help you out right away.

Returns & Refunds

What is your return policy?
We offer a 30-day money-back guarantee. If you're not happy with your purchase for any reason, contact us within 30 days of receiving your order and we'll make it right.

How do I start a return?
Simply reach out to us through our Contact page and our team will guide you through the process.

Customer Support

How can I contact you?
You can reach us through our Contact page. We respond to all inquiries within 24 hours, Monday through Friday.

What if my item arrived damaged?
We're so sorry to hear that! Please contact us with a photo of the damaged item and we'll send a replacement or issue a full refund right away.